The AI layer for
dental insurance.

Virela is built for computer-based dental front-desk work across calls, texts, PMS platforms, payer portals, files, and forms. We begin with one well-defined workflow, prove it works, and expand from there.

No. Virela can operate through the same software interfaces your team already uses, including older systems without useful APIs. When an API is available and appropriate, Virela can use it too.

We map the workflow and its exceptions, validate it with synthetic data in a sandbox or comparable environment, present a tailored demonstration, and then run a supervised pilot with agreed boundaries.

Virela follows practice-specific rules and escalation paths. When a case falls outside the approved boundaries, it can stop, preserve the context, and return the decision to your team.

Yes. Virela is HIPAA compliant, follows all current standards, and signs BAAs with every third-party vendor that handles PHI. Click here to learn more about our security posture.

Virela completes repetitive workflows so your team can focus on patients, judgment, and conversations that need a person. Staff remain in control of the boundaries and important decisions.

We use success-based pricing for revenue-recovery workflows. Virela earns a portion of verified revenue recovered. No recovery, no success fee.